Frequently Asked Questions
Everything you need to know about your House of Rare experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags attached. Simply visit our Returns Portal to start the process.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these to your favorite fitting garments for the best results.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible. However, due to variations in monitor settings and lighting, the actual color may vary slightly from your screen.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. We also offer Cash on Delivery (COD) for select pin codes.
How should I care for my House of Rare garments?
To maintain the quality of our premium fabrics, we recommend following the specific care instructions on the inner wash care label, typically involving cold machine washes and air drying.